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    Entries in G-Force (5)

    Monday
    Mar152010

    CIO Advisory Board Reflections: CIOs are the VC's Customers

    We recently had a visit by our CIO Advisory Board, which consists of CIOs of international organizations who we believe are highly innovative. Being in touch with thought leaders helps us at Gemini keep our finger on the pulse of the industry. Their input is instrumental in providing us with a firsthand view into the market, and is highly valuable when shaping our portfolio strategy.

    For a VC it is an essential practice. We are dealing on a daily basis with companies that are at  the forefront of innovation, many times depicting how the future may look like and start making headway toward that vision.

    From an investor perspective, this can be quite confusing. How do you make sure that a startup vision is aligned with the direction of the market and heading the right way? Or when looking at it from a portfolio management perspective, how do you make sure you have diversified your portfolio to have investments in the various spaces where solutions are needed?

    This is very similar to what startup’s management is doing in crafting its strategy: Constantly speaking with customers to make sure the product answers their needs. In many aspects, CIOs are the customers of VCs. They are looking at the needs of their organization at a high level, and can say which are the most acute and painful issues that their companies are facing. As VCs, these are precisely the problems that we want our portfolio companies to solve.

    The visit has been an opportunity for us to introduce Israeli innovation to the CIOs: Over the course of several days they met dozens of companies and had one on one meeting with some. We analyzed the changing role of the CIO and some of the new challenges they need to address. For instance, in one of the case studies discussed, a company needed to grow 10 fold within 5 years.

    The CIO recognized the urgent need to scale quickly and by using a mixture of off-the-shelf products and in-house developed technology allowed the organization to keep up with their customers’ needs. In a fast growing company like this, regardless of its core business, the ability to scale may well become its main differentiator. The CIO then becomes so crucial that he / she helps forge company strategy.

    In a follow-up post, we will summarize insights from the event.

    I would like to take this opportunity to thank our members of the board for bearing with us during the long hours of the professional agenda and for being good sports when we introduced them to the wonders of the Dead Sea. Mud has never looked so fashionable... :-)

    Steve Brown, Chief Information Officer and Senior Vice President, Omnicare

    Brian Bonner, Vice President and Chief Information Officer, Texas Instruments

    Chris Corrado, Senior Vice President, Technology Products, Assurion

    Steve Peltzman, Chief Information Officer, The Museum of Modern Art

    Hagen Hultzsch, Information Technology and Services Professional

    Eli Hasson, Managing Partner, NITEO Consulting

    Ran Harpaz, Vice President of Technology, 013 Netvision

    Danny Bilitski, VP of Sales, Computing Solutions, Bynet Data Communications

    David Luzon, Head of Information Technology and Operations, Bank Hapoalim

     

    Sunday
    Mar072010

    Gemini's Annual IT Trends Survey Results

    Last week we hosted in Israel Gemini's annual CIO Advisory Board meeting. In the coming days we’ll be blogging quite a bit about our CIO Advisory board - comprised of senior CIOs from leading international firms such as Texas Instruments, Assurion, OmniCare and MoMa - and about the takeaways and insights from the annual meeting. Hint: Innovation and Israel’s competitive advantage were high on the agenda.

    In preparation for the annual meeting, we conducted our annual IT Trends survey. Participants of the survey included CIOs and CEOs as well as a few VCs. The results, while not in any way a representative sample of the industry, are quite interesting.

    2009, the survey indicates, was clearly the year of virtualization and SaaS. In parallel, efficiency, ROI-driven decision-making and productivity considerations guided the decisions of CIOs. Green IT and the Mobile Enterprise took focus while cloud computing was not as big in budgets as one could expect. Open Source has clearly made its move from an ‘IT Trend’ to day-to-day reality.

    What does 2010 hold in store for the CIOs? More of the same, at least vis-à-vis SaaS adoption and the mobile enterprise. Consumerization (i.e., the move of technologies and trends from the consumer market to the enterprise), globalization and remote services were among the trends ranking high on the CIOs agendas. The survey also indicated that CIOs are still keen on experimenting with (and adopting) innovative technologies.

    Tune in for the coming blog posts from Gemini’s CIO advisory board annual meeting – lots more to come.

    Wednesday
    Feb242010

    Mobile World Congress "Debriefing" Session

    A few days after the Mobile World Congress, it is time for reflections and conclusions. We figured the best way to reflect on this event would be to have a proper debriefing session.

    We invited key execs from about twenty of Israel's leading mobile companies and several members of Cisco's corporate development group who visited Israel after the MWC, to discuss some of the main takeaways from the event.

    2009, as one guest commented, "separated the men from the boys". The industry may have suffered, but survivors are more fit to face the challenges and opportunities in 2010 and on. Alex Yu, head of wireless in Cisco's corporate development, mentioned that 2009 was the year in which mobile data traffic exceeded voice packets, never to look back.

    There was no argument about the key part played by apps and the app model in this year's show, but there was less unanimity around the identity of the winners. Some claimed that the operators are deemed to become a dumb pipe (and may have already conceded), while others were adamant that carriers are still better positioned than the Internet players to monetize on the mobile data revolution, leveraging their billing relationships, their data and their infrastructure. In any case, commented Lak Ananth from Cisco, the value chain is disintegrating.

    Who knows the end user better? Is it the carrier, holding all the demographic and location data (but often not on prepaid users), or the Internet giant who can serve pretty good location-aware ads and services even today? Again, there was no consensus but it's clear that Google are - despite their offer for a truce - a competitor more than an ally to the mobile operators.

    Android is emerging as the big winner of the 2010 MWC. The good buzz generated around the operating system is complemented by a convenient development platform and a buoyant developer ecosystem. The next battle-ground is around owning the user experience, and Google has certainly done a great job in catching up with the Apple UX, at least from the developer's point of view. And how about Symbian? “Symbian is a great operating system for making a mobile phone work; Android is a great operating system for a making a cool device”, said one participant.

    China is clearly an emerging power in the mobile infrastructure realm, and will soon leave some of the handset guys behind. A lively (though slightly bleak) discussion revolved around Israel's ability to compete with the Chinese economies of scale with innovation and agility. Alex Yu mentioned a few Taiwanese vendors who made it big in China in areas you'd expect mainland corporates to dominate. Is innovation enough? Clearly there's more to succeeding in the new cut-throat reality. Even corporates like Microsoft and Cisco are finding it harder to justify the excess expenditure on an Israeli development center. Identifying gaps and addressing them quickly is a means of survival, but will it yield large companies?

    Several other topics were raised and discussed, but we were far from done. If you took part in the round-table, please take a minute to fill the survey. Whether you were present or not, feel free to share your MWC takeaways and insights!

    Tuesday
    Dec082009

    Talking Clouds

    Last week was busy with Cloud related events (and Gemini’s events…).

    We asked Ric Telford, IBM’s VP Cloud Services, who arrived in Israel to give a keynote in the IGT conference, and Alistair Croll (an O’Reilly’s author), to discuss Cloud Winners and Losers 2009 in a Gemini’s G-Force Round Table event.

    We had a room crowded with Israeli cloud startups and a vivid discussion. From our experience, when you get a group of entrepreneurs in the same space into one room, some pretty smart things come out of it. Add two industry leaders, and you get a blast.

    Ric gave IBM’s view of the cloud. IBM believes the three IT delivery models will continue to co-exist: Traditional Enterprise IT, Private Cloud and Public Cloud. Some workloads such as pre-production systems (software development), storage solutions (backup, archives) and mature packaged offerings (email, collaboration), will move to the cloud.

    However, systems containing sensitive data and 3rd party software are unlikely to make that move. IBM is now trying to push open standards together with other strong players in this space.

    Alistair gave an outsider view of the industry. There is a lot of confusion and misconception around the term 'cloud'. In a survey done by one of the research firms, about the same amount of people said they would move operations to the cloud for security reasons, as the amount of people who said they would NOT move operations to the cloud for security reasons.

    Alistair also made the point that in a perfect world using the public cloud is inefficient. However, we operate in an imperfect world… You can find Alistair's slides on the topic here.

    Saturday
    Dec052009

    Crowdalitics and Young Startup Metrics

    I recently visited a young startup with an online product which is now at the beta phase with a few customers. These guys were doing a fabulous job of monitoring their users. They knew when the users were logged into the system, how much time they spent in each section of the website, and what they were doing while they were there.

    With this data, they could analyze the level of expertise a user had and his interests, and to offer better-customized support. For instance, they could proactively send an email to a customer, saying they noticed he was not using a certain feature of the website and why it was important to use, thereby increasing usability and stickiness. Book cover of Complete Web Monitoring

    All of this is not new; however, I was impressed with the hands-on approach this startup demonstrated at such an early stage. Usually it takes time for startups to pick up the habit of using online analytics even though it is quite clear to all that for online startups there is no better way to learn about how their product is being used, and how it should be improved. This is one of the greatest benefits of having an online product vs. an offline one. There is an abundance of free tools out there, so there is no real reason why startups shouldn’t acquire healthy habits right from the start.

     

    This was just one of the aspects discussed in Gemini’s last week G-Force Round Table Event: Crowdalitics and Lean Startup Metrics. Alistair Croll, who co-authored O’Reilly’s book Complete Web Monitoring, gave a talk about the importance of web analytics and how it can be done better. You can learn more about Alistair and Online Analytics in his website.